Shipping Policy
Once your order is confirmed, it will be shipped within 1-2 working days. You will receive a shipment confirmation with Delivery Tracking Details link via email
Note: Some time Your order will be delivered by a combination of two logistic carriers this case You will receive two tracking numbers.
Delivery Concerns : If you face any problems with a delivery, please contact at support@mixmarket.app or +39 3889315231 (WhatsApp/Mobile). It is important for you to ensure self-availability to receive the order at the time of delivery.
- You provided the wrong phone number or address for delivery
- There is a mistake in the address for delivery that was provided
- The address for delivery is not reasonably accessible
- The address for delivery cannot safely be accessed
- There is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery
- Unavailability of the person at the address for delivery to accept delivery (if signature is mandatory).
Note: Re-delivery will be chargeable in the above mentioned cases.
Mix Market Srls. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Mix Market Srls. takes care of any damages or lost items during shipping. If you received your order damaged, please contact us at support@mixmarket.app or +39 3889315231 (WhatsApp/Mobile).
To determine the applicable shipping rate and time for items in your Cart: Select Proceed to checkout. Select or add your shipping address.